I ordered 3 starter kits of Wen, Chaz Dean. I made it very clear I didn't want any other orders. I've have to call several times about the order was mixed up. By the 3rd call, I was told everything was corrected. I recieved another UNWANTED order in the mail. Called again and was told $ 47.44 was taken from my account without authorization. I do not want any farther Wen, Chaz Dean products. I've contacted my bank and will be contacting B.B.B. if this doesn't STOP ASAP. Wen doesn't want responsibility! Chaz Dean doesn't want responsibility, all info leads back to your company. SHAME ON THIS COMPANY FOR MISLEADING PEOPLE. My people have told me your company is known dor this, I will be letting all my friends know to avoid all purchases with this compamy.