Worst experience vie ever had. Thought id finally get a phone and its a phone vie never even heard of and I'm disabled from my hands and cant use it. They wont even remove me from their account and cut phone off so I can find someone to accommodate my disabilities. Wont recommend to anyone who cant use their hand and I'm going to give them a poor review. They should do as they advertise and canceller without problems and not send out phones that they just wan get rid of. Customer service was horrible and apparently don't understand English as to I had to repat myself 5 times that I dint have a phone and gave me a number thou their online chat to call when I could find a phone until then they don't want to close out the account so I can find someone else to provide services to me.