15 Jun, 2020 → by ClaimboUser751106
Shipping complaint
3
Etrailer offers "economy shipping". Seems like a good idea, right? However, after selecting economy shipping, I found out this means a two-week slow crawl from them to you. There is no warning that this is the case, so the customer needs to learn this the hard way. Also, try calling customer service to check (as I did) on an order. The wait times are inordinately long. I called twice: 22 minutes on hold the first time, 24 the second time.