Brought my Kia Sorento top of the line fully loaded in for general check up and oil change. Had a few Questions some answered. Picked the car up that Friday night the 10th of August, said thank you and of course the sale people there were eager to sell us a new car. No its a 2015 bought in July of 2014. Drove the car 4 miles home. Sat. the 11th drove the car 3 miles to work to have it sit for 48 hours. Drove home sunday night 3 miles back. My work week is drive 4.5 miles morning and afternoon and thats it. occasional food shop all local. On Monday the 20th of August I smelled antifreeze and thought maybe there was some on the engine and between the heat of the sun and short ride home its burning off. Made 2 stops , not out of the way, 2nd one I saw what looked like steam, but infact the end of the antifreeze. I opened the hood and saw the radiator cap sitting neatly by itself and the reservoir was empty. Anti freeze all over inside of hood, down and out right side of car and all over the paint. Called Hunter my service person immediately and he said bring it right over, I couldn't I was inbetween jobs. Coasted 1 mile home, husband and son filled the radiator with 2 gallons of antifreeze and the reservoir was still empty. I used my husbands car for work and they waited and watch for a couple of hours, till they tried to start the car and make sure all fluids were correct , no leaks and it was not overheated. We called Hunter the next day and then the fun began. All I wanted was 2 gallons of antifreeze, and my car inside and out wash and make sure no damage was done to the paint. Engine surface and inside hood all to be cleaned. Next day i bring the car in with pictures of cap off as I found it, explained and was given a hard time by Hunters manager a female, who proceeds to tell me there is NO reason why one of their machanics would open the cap. I had no reason to look under my hood at any point since I leave that up to the mechanics. She agrues back and forth and after an hour decides that they will wash the car and wipe the engine. Hunter comes out with 2 gallons of antifreeze and I am almost satisfied. He say call tomorrow so he can see when they can fit me in ?????Hmmmmm Its. now Sept. 9th and not one of my 10 phone calls have been answered with a time. My other concern is engine damage without antifreeze? My needle never went up? I had no indication until that first moment. I need an answer, compensation and quick service. When time allows I will be going to the new Manager Raul of that Kia dealship with a copy of this letter and picture in hopes someone will own up to their mistake. Thanking you in advance, Judy Musick 2845 Duquesne Circle 33409 646226**** jamtoot88@***.com