I ordered 2 separate orders in November that were going to be for our Christmas pictures as of 12/24/19 I have not received either order. The orders had shipping labels made to generate a tracking number on November 29th &;;;;;;;;;;; November 30th but the orders have not left the warehouse yet. I have emailed them several times and they have a different story every time and refuse to refund my money. I reached out to BBB and got a return email that the business closed and there was nothing they could do for me unless I could find the address of where they are doing business now. I also read the reviews on the BBB website after making the purchases. I was shocked at all the people having the same issues I am having and wished I would have done research before getting scammed.