7 Jun, 2018 → by ClaimboUser720092
Rude Cath Lab Director

3

Update by user Jun 08, 2018 To make this clear it is the holding area prior to going in to cath lab! Cath lab it is a different story! He was very well taken care of. Update by user Jun 08, 2018 Found out after speaking to my husband after biopsy he was stuck 6 times unsuccessfully and finally on the seventh it was successful and they were able to get a line going. We both walked away feeling that the cath lab lacked quality of care,compassion and professionalism. You were truly just a number there today. We have many previous visits to compare it to. Original review posted by user Jun 07, 2018 My husband is currently in the process of having a heart biopsy as I write this. He was taken in to be prepped. They asked me to come in and go over his meds. While I was in there they attempted to put a line in for the second time,then a third time. He was grimacing in pain on the third stick as the nurse was pushing and moving the needle around. I said I think it’s time to get someone from the ER to come and put the line in. They are always able to get it in when others can’t. Well, she didn’t like that! She turned around and said, “We are the ER up here!!” I told her I think 3 attempts and 2 different people are enough. Mind you my husband was a patient here for almost 3 months and then again 2 other times and 95% of the time someone from the ER had to come to his room and put a line in. She then proceeded to get up and go get another nurse who said she was going to try but, I had to leave the cath lab. I told her that the director needs to learn to be less defensive!! If the cath nurses can’t get a line in why should a patient suffer and be subjected to this. This is about his 10th biopsy so this is not new to us. My husband also told both nurses that they needed to use a 22 gauge needle no bigger as his veins turn. They said no they couldn’t do that. Well, guess what the third nurse used. Very disappointed in today’s cath lab director and attitude and lack of professionalism. VERY defensive ATTITUDE!!
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