I bought a Fuji camera online dec 6th, and paid through my bank account through direct transfer. I found out on dec 8th that I had lost my job. I waited until that weekend to see if camera came, it didn't so I sent an email dec 12 outlining the situation and requesting a refund. Received reply from Kavita on dec 12 that order cancelled and refund on its way. Dec 21st - called to check - spoke to Alicia who said she'd look and return my call - no call returned. Dec22 - emailed Kavita again, advised re call on dec 21, where is $$ - no reply. dec31 - called, spoke with Matthew Hunt, promised call back fm mgr - no call, no email Jan2 - M Hunt had told me acct was working on monday - I called, offc closed - sent email later in Jan - spoke with Pinar several times - she said she put my on hold and checked with accounting who said the refund was in the mail - second time Pinar said acct was cancelling check and sending out another one. I repeatedly asked for it to be couriered. Jan 25 - Ralph says accounting has no record of my payment (which is in direct opposition to what Pinar told me). R said will have manager get back within 24 hours - no return call IT IS FEBRUARY 3 today, and I am still just getting the run around. CAN ANYONE HELP ME?? who do I call to get a real person who will actually do something.