3 Dec, 2020 → by ClaimboUser222594
Refund on Unused days
2
We have 2 phone lines with Totalwireless. We ported out one phone on November 7, 2020 and ported out the 2nd phone on November 11, 2020. On November 8, they charged our credit card for $61.96 (our normal monthly fee). When I called if we can expect some refund because we decided to transfer to another telephone provider 3 days after the charge, the representative said "no refund". No pro-rated refund. Terribly disappointed with this.