A month and a half ago I paid for two bags and received an answer from the American Bag Outlet saying that they would deal with my purchase. The bags have not arrived and I have been in contact with the company twice by email only to receive an email to say that they would contact me in 48 hours. Needless to say that I am still waiting. I have tried to contact them by phone and by another email address that I found on their site. The phone seems to be engaged or disconnected and the email I sent came back saying the address does not exist. Though the company is advertised online, I am wondering whether it is a scam and they do not exist.