Hello sir, I made a purchase in bigbazar shreebhumi, laketown (kolkata) on 21st october 2018. First of all the executive standing near the brand are good for nothing, my father being aged about 57yr old, having trouble in bending and seeing the offer asked one of your executive about the offer, the executive offered his help and informed that the combs are on offer buy 1 get 1, on trusting him my father purchased it as well as he purchased col cream and shampoo according to the offer being informed by the executive, total purchase was made of 17k something, out of which in few items we are facing problem, 1. One pantene shampoo is 2016 manufacturing 2. One pantene shampoo written price is 220, as per offer rs 50 was discount, still have to pay 180 rs instead of 170rs 3. 2 small cold cream, amount of which is included in the bill, but missing in the bag 4. Comb was informed as buy 1 get 1 offer but nothing like that is mentioned in the bill, random items are made free and random are made chargeable I just want to know, that when am shopping under such great brand, why is that I need to double check my bills? Is this is the service expected from future group? And this is the common practice of bigbazar to do such practice and on complaining the staff are too rude, If being a customer we can trust you, please try to maintain the trust. Contact details: Name: cs shivani agarwal Mobile: [protected] Email: [protected]@gmail.com