Mattres has lumps. The springs poke you. Called them they came out and said it was fine. Sorry about your luck. They did send me a two inch piece of foam. Iwas also told they guarantee the construction not the comfort. What apiece of *** bed and company. Save your money go somewhere else.
Older couple, been buying OMF beds for years but had to return the latest purchase. The “normal” off gassing lasted over 6 months and was making my husband sick. Original Mattress Factory took the bed back. They did right by us but it is frustrating. We never had this before with their beds. I think it is...
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Paid over $2,300 for so called double spring mattress with latex and gel Thought I was getting a quality mattress It is nothing like the mattress I lay on in the shop I want my money back but am told I can only exchange for another mattress once I already know the quality of the base and...
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I am a paraplegic and I bought an adjustable bed from Original Matress Company in Monroe NC. When you raise the bed up and down the matress slides and pushes the matress catch bar out of the holes on the bottom. This make me have to sleep with the matress down to the point that bend is...
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Within the first couple months, we noticed that both my wife and I were forming lower areas on each side of the mattress, with a hill in between us. We are both about 160 pounds. The store manager suggested we rotate the mattress, and we do, but there is no position that removes the hill between us....
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