Update by user Dec 22, 2019 Contacted Globus several times and receive absolute no response like it never happened before. Original review posted by user Nov 22, 2019 Went on Globus "escape to Greece" tour on 11/9/2019 with my wife. The tour went satisfactory. But during the trip, we found Globus agents deceived and profiling their customers for optional gratuity charge. We found we have been charged twice amount of gratuity recommended in their travel document. Additionally no one in my traveling group got pre-charged for optional gratuity. It appears Globus agency profiling their customer for optional expense as mandatory charge. To be fair and square, tour was satisfactory but Globus charging practice is very distasteful and deceiving.