19 Aug, 2020 → by ClaimboUser23142
Poor customer service and Poor quality

1

I installed Lennox AC last year. After 14 months the compressor was burnt. I called Lennox and the rep created a case number and asked me to call another Lennox consumer service number 972-497 ****. But after calling 10 times I was tired. Nobody picks up the phone and will be on hold more than 2 hours. VERY POOR CUSTOMER SERVICE. PLEASE DON'T BUY LENNOX. User's recommendation: PLEASE DON'T BUY LENNOX.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Lennox you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.