Hi Bonitas Once again I must complain about service Delivery from Pharmacy Direct. PLEASE CAN YOU LISTEN AND TAKE ACTION or allow me to utilize DISCHEM or MEDIRITE ? BONITAS cannot continue to ignore our issues with Pharmacy Direct. Below is a communique to the Complaints Board Hi It is absolutely Disgusting and Criminal what Pharmacy Direct is doing. I have been complaining every Month about the Late Delivery. For example i received an SMS on 29/10/2020 promising delivery within 24 Hours PD 188790A546 which did not happen. I complained to Rowenda ( rowenda@***.co.za0 as i have done previously. Here is where the Clown show becomes farcical. She is supposed to be an Escalation Officer but is barely in her Office or looking at Mails. always get a response like i am not available or out of the office. There is no apology for the Poor Service / Non Delivery . Constant SMS follow promising Delivery - which does not happen. As it stands it is now the 3 rd week since the first Promise and still no Medication. We are talking about Peoples Lives here. I am on Chronic Medication for Hypertension which if left without Medication can cause a stroke / Heart Attack or at worse Death. Thankfully this time i hade extra Medication which has carried me thus far. Pharmacy Direct has a Serious Problem which is not being addressed - Rowenda from Pharmacy Direct can verify how Many times that i have Complained. I am at my wits end on how to get my medication delivered Timeously. Can you please get me an Executive or Board Member contact details so that they are made aware on what exactly is going on with Pharmacy Direct. I cannot move to Dischem or Medirite as PD has a hold on BONITAS. THIS IS A SERIOUS ISSUE YOU ARE PLAYING WITH PEOPLES LIVES. WHERE IS MY MEDICATION ? Mohan Singh Pharmacy Direct Profile No 188790 Cel 082940**** Please can an Executive or Board member of BONITAS call me so that they are aware of what is going on wrt Service Delivery of lack of it. PHARMACY DIRECT NON DELIVERYPP User's recommendation: AVOID AT ALL COSTS.