I have ordered from Frontgate for years, without incident or complaint. This year is far different. I ordered 5 sets of the Cafe Table/Chairs. My order was so screwed up, I nearly gave up. After finally getting the 5 sets in over 6 different deliveries, my order was apparently duplicated and I had a garage full of extra tables and chairs that I had to arrange to send back. This one simple order took nearly two full months and roughly 8 hours of phone calls to complete and correct. The final straw for me was today. I ordered $600 worth of bathroom accessories. I received half my order yesterday. I called three different times (once yesterday and twice today) and was given three different answers. The final outcome was that my remaining items would be shipped 12/31/19! Why would I wait four months for a trash can? Why did they ship out an incomplete set? I had to ask for pre paid label to return the items I have received! Are you kidding me? The website is still showing a shipment date of 8/21!! I told them to change the date as it is deceptive to future shoppers! Check out the Padova collection and listen to the lies they spill! Ridiculous! Since the merger with QVC, this company has gone to hell. I will never order from Frontgate/Grandin Road again. I will be canceling my Frontgate credit card and having my name removed from the email and mailing list. Ordering from this company is not worth the aggravation! Shop Frontgate/Grandin Road at your own risk. It's not worth the headache!