I'm having an issue with the Harbortouch support not getting back to me. I have a problem with my online ordering not taking credit cards. When I call it in the tech gets on the system and makes sure things are setup correctly. During that time I'm placed on hold, if I do get discounted or hang up the tech doesn't get back to me. If I stay on hold, they do everything they can until they run out of options and tell me they can't fix it and are having someone else look at the ticket. The next day I call back and it's like nothing has happened, the new tech gets on the system, put me on hold, can't fix the problem, sends the ticket to someone else and never contacts me. I've logged over 50 hours with support. Now I have a more serious issue, my gift cards stopped working, several people have cards they can use to pay for their food. I called in yesterday, the tech could fix the problem and handed it off to his manager. No call back or email. Today I called it in again, the tech started over like it never was called in or logged, he hasn't gotten back to me. Anyone able to help?