14 Sep, 2021 → by ClaimboUser578184
ON LINE UPGRADE – PHONE STILL OUTSTANDING (O827827915)

1

On 17/06/2021 i upgraded on line on cell no [protected]. I wanted an samsung galaxy a52 lte red 5gb 200min top up as advertised in your book. Upgrade ref vodacomonlin-[protected] on 15/08/2021 i contacted 0821945 and was informed that there is no stock and i could not be informed when will i receive my phone on 18/08/2021 i contcted 0821945 an requested the order to be cancelled as i urgently need a phone i received e-mails that the request to cancel was forwarded on 18/08/2021 on 23/08/2021 i received a mail stating that the order is sill on future open until today 14/09/2021 i have not received a phone and no feedback on when i can expect to receive a phone i even said that i will take another phone if my choice is unavailable
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Vodacom you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.