I made a booking for the Sofitel Hotels via HappyRooms. They sent a confirmation email with the statement: 'fully paid'. There was no where on the email that said what price I had paid. I rung customer service at HappyRooms to say that I need to see the price on a receipt because I can get the cost reimbursed for my job. The customer service man refused and we argued for a long time. Eventually he said that I would have to write a 'letter' to request to have the costs released. If HappyRooms refuse to release the costs paid in the form of a receipt then they should clearly state that on their website - I definitely would not have booked through them if that was the case.