I called and complained about my trash not being picked up for 2 weeks. My bill was paid up till the end of May 2019. This was 26th of March and April 2, 2019 that trash was not picked up . I called several times getting Erica, Leigh, Nicole, Jessica, etc. after waiting 30 to 45 mins. I cancelled my service and told them I wanted a refund for the missed pickup and the remainder of my paid weeks. This was not the first incident of not picking up the trash. I was told I would not get a refund because of a billing cycle. What?? I told them I wanted my refund and if I did not get it I would go a step further.