Oct.5th 2019 shipping cargo from Bacolod to Manila. Arrives Oct. 27th but items missing and all other sealed items are open. Many private items were removed (stolen). I have witnesses seeing the pick up and delivery of the items and taken pictures of my items. I complained at the company and was told in an email to wait for an investigation report. Now it's June 2020, and I'm still waiting for the report. I contact F2 many times to follow up but the company is not responding anymore. User's recommendation: Document everything incase of fraught.