The picture went out in our RCA television when it was just 10 months old. RCA sent a tech out he didn't have the part said he'd be back on Monday - it's been 6 weeks now and RCA won't send another person out and won't replace the TV. We were finally told last week that the tv would be replaced within two days - guess what NOTHING! They won't let you talk to a supervisor - they won't give you a corporate number - they won't HELP AT ALL! Our tv is now nearing it's one year mark - when it will no longer be covered under warranty. BAD ServiCE - BAD help dept - BAD BAD BAD. What is our next step? WE have no idea where to turn now - no TV - no HELP - where can we go to make them fix their product?