For some unknown reason, you did not send my payment to my bank and said that it was not paid. There was over $6000. in my checking account and there would be no reason for this to happen. If you want you can call my bank - The Peoples Savings Bank, Urbana, Ohio 43078 - 9**-**3-4000. I am really disturbed that all the people of your employ that I had to deal with - and they were very nice - but now I have it on my record that payment bounced. They couldn't solve my problem as they treated it as a new account. I have had total wireless for several years with no problems and I don't like having this on my record with you. It doesn't show up on my bank as it just isn't there. User's recommendation: cry a lot.