I've being foreclosed on bc NStar gave me the run around, kept losing my paperwork requests for HARP loan remodification, kept adding fees, & still refused to help like they promised! They've totally ruined my credit & forced me out of my home bc they do not care about anything but taking advantage of consumers, especially in a cancer battle & not able to work!! They need to be penalized fully & never allowed to change name just to keep frauding!! Sincerely, J.Keene