17 Sep, 2021 → by ClaimboUser695493
Microwave and dishwasher

1

We bought a new Samsung microwave with convection and high end dishwasher about 2 years ago. I did my research and these seemed to be well liked and dependable. Well, NOT true. Our microwave basically blew up on us and our dishwasher has cleaned well at all for over a year. Not only does it not clean well, the wheels are coming off the racks, which has caused the metal edging around the door to get bent. We're told there is nothing wrong with the dishwasher but, just this week I had to do a load 3 times and still had to rinse the dishes off and dry them. It doesn't wash glasses at all. The microwave, who knows, they came out and said it needs some parts, but again, 2 years??? The appliances we had before this, and they were not high end appliances lasted over 7 years, which to me still isn't very long at all. I had one of the first microwaves that came out and it was the bottom of the barrel when it came to the bells and whistles, it lasted 15 years before it just gave out. I thought I could trust Samsung for a quality product but apparently not and will not even try again.
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