She attempted to check in with are doctor documented service animal for vision and mental issues as stated clearly in the official doctors letter head and office license number of doctor addres to doctor name and reason for service dog dr said if your blind how did you get hear and was not going to give us our room she broke down and had a panic attack the kid name was Trent and we were a cross the street at safe way and he came up to us and said are you the couple that I checked in and apologized and said it was on his mind for two days and he was very ver sorry. We stood 3 days please get back to us 702 640 **** Kristina glaze legally blind and on documented disability User's recommendation: no recommendation.