20 Nov, 2020 → by ClaimboUser447330
Let down by Dewalt

1

Just called with an issue. Simple Resolution would have been possible, but not with Dewalt anymore? Purchased product Dw3742C and had an issue with the blade storage case. Locks dont work and blades keep dumping out! Expected Dewalt to send a replacement container, NOPE! Not dealing with the same Dewalt as in the past, was told to go pound salt! Go back to the retailer they said, and the retailer had told me to call them.... Last time I check almost all there tools use some kind of tooling, RIGHT? If Dewalt is going to sell Power tools , they might want to support the tooling storage in someway. Not asking for the consumables, Blades, Drills, and etc..... to have coverage.....But the storage for them. What a joke! Lost a decades long customer today.... User's recommendation: Not high, Dewalt was #1 , now I ? That.
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