More Contact Info

Other Info

+603 6204 9300
58 Fleets Lane, Poole, Dorset
United Kingdom – BH153BT
Australia
Office – Level 3, 55 Grafton St., Bondi Junction NSW 2022
Tel: +61 281 172 200

Asia
Level 6, Wisma Mont’ Kiara, NO 1. Jalan Kiara, Mont’ Kiara, 50480 Kuala Lumpur

Germany
Hanauer Landstraße 148a, 60314, Frankfurt am Main, Frankfurt, Germany
Tel: +49 6940 8016 000

India
Fitness First India Pvt. Ltd., The Dome, 5th Floor, Select Citywalk Mall, Saket New Delhi 110017
Tel: +91 12 4432 5900

Mena
P.O. Box 25030, Landmark, Hospitality Offices, Oasis Centre, Sheikh Zayed Road, Dubai, United United Arab Emirates

UK
Fitness First Ltd., 58 Fleets Lane Poole, Dorset, BH15 3BT, United Kingdom
Tel: +44 84 4571 3400 Show MoreShow Less

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Complaints & Reviews — Fitness First

17 Aug, 2021

Bad attitude, horrible ethics in forcing customers to extend contract term unwillingly

I have signed up for a six months package with Fitness First Hong Kong Sheung Wan location, stating to the sales that I am leaving Hong Kong for good by early Feb 2021. By Mid Dec 2020, gyms were closed due to Covid-19, businesses were reimbursed by the government and clients were not charged for the period... Read more➤

Fitness Centers / Gyms

20 Mar, 2021

No response from Club in TH (RAMA2 BRANCH)

Hi Im a member in TH who use to be with for more than 2 years and now I have got the some personal thing plus covid situation. I would like to firstly change the type of member from 1 year contratc to half year contract. But your CS team in TH got no response because she... Read more➤

Fitness Centers / Gyms

26 Nov, 2019

bad service & no customer service to handle about the charges they deduct my credit card

I would like to complain seriously about no people response to my case, which previously I have submitted my doctor certificate & medical report about I got cancer, so not able to go to gym, need to suspend the service, however, your account dept deduct my credit card for 3-mth services, which I have already reported, but... Read more➤

Fitness Centers / Gyms

26 Nov, 2019

bad service & no customer service to handle about the charges they deduct my credit card

Fitness Centers / Gyms

17 Jul, 2019

regarding boot camp schedule

Dear Sir / Madam, I am a registered member of your company. Normally I am pleased to use your gym. But there is a situation where we are constantly having problems. We ask that you concentrate on this topic and solve the problem. Normally we have 3 days of exercise days called boot camps. Since I started,... Read more➤

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