16 Aug, 2021 → by ClaimboUser386676
Kenmore Refrigerator Sears Warranty

2

I purchased a Sears warranty for my Kenmore Refrigerator after owning a new one for only 3 years the compression unit broke. I called another service company and the gave me a quote for $850. I decided to call Sears and the woman advised if I buy Sears warranty that it would cover parts and labor would only be $150.00. I set repair appointment for 1 week later. I had to throw away a full fridge of food. Only to have the repair guy explained it wasn't covered until 30 days after having warranty. At this point it was only 1 week. I was Lied to by sales rep because I asked her several different ways if it was covered right away and she reassured me every time that it was. If I do not get a credit for this repair then I will cancel the warranty after 30days and will never use this service or buy anything from Sears again !
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