It's a menace worst i ever had! At first i thought it was a fake one it's such a menace until the manufacturer confirmed by tag number it was made by them but they discontinued this month making it so i am screwed don't willing to exchange for a usable one it seems like i got a plane that can't fly what's the point of existence of such an object that cause more harm than good for the purpose it was made for stay away from it especially the ones were made in the Corsicana factory in TX, the whole quality control department should be fired if such a defected trash passed their exam, sucks, bad, bad bed not even qualified to be called a mattress its such a menace the floor is more comfortable, never had back pain thought if my next bed have back support can prevent ever having any it almost twisted my spine they don't have the slightest clue about bed design ! I am more than willing to have it replaced i never said i was not willing to replace them bought 2 sets queen and full called HQ never called me back i am fighting with them but nobody gives a them that is why i decided to write it down for others that's the only way i can keep fighting and prevent this headache for others the license to make this mattress for the Corsicana factory was taken away from them by the HQ i guess for a reason that i described they could not make it right abd were ruining the brand name by this incompetence for them very unhelpful on top of that it still under full replacement warranty told them they are an hour drive away to bring replacement cut this one up take back and figure it out what you messed up with this design, it was a fair offer even told them i am willing to pay for their trip if my complaint does not prove to be legitimate to them what else do they want will report them to every consumer protection agency because they don't give a them about their defected product never heard such thing ever before ! Its their shame but mine headache their menace !!!