24 Jul, 2021 → by ClaimboUser264785
Internet service (wi-fi)

2

On a daily basis, my internet service goes offline. I have tried restarting the modem. I have unsuccessfully requested that a technician come out to troubleshoot the problem. This problem had caused a great deal of distress for me and my home business. The internet simply goes offline in the middle of Zoom calls. It also goes offline in the midst of customer orders. I continue to pay my bill, on time, every month, and via debit card charge. I am very distraught over the daily internet interruptions in service. Please send a technician out to help me with this issue. When I call the 800 number call center, I generally am asked to reboot but the problem keeps happening.
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