I've been on dialysis for two years. An allergic reaction to a medication put me in kidney failure. The first eighteen months was wonderful. I knew all the staff and had good relations with them all. Six months ago the entire staff was changed except for one nurse and one tech. They also changed my chair time from 5:45 am to 6:30 am. I have complained and requested an earlier time but I am still waiting six months later. I have previously scheduled appointments at 10:30. Therefore, I am almost always forced to end my time prematurely. The staff changes all the time. I never know who is working so I don't know most of their names since I have little, and sporadic, interaction with them. One saving grace is that my tech is wonderful and she's been there throughout my two years. Unfortunately, her schedule has changed so I don't have her every time I go. The lack of consistency and compassion is disturbing. Also, there is no receptionist or Social Worker anymore. I guess they didn't like the changes either.