23 Aug, 2019 → by ClaimboUser802260
Incompetent business and technicians

1

I called them out to find out why my dishwasher was not heating. I was told the heating element. So they came back out to replace the part. I had replaced the door seal myself. They pushed the door back onto its spring. They charged for a door repair not the heating element. The dishwasher still does not heat. I could not find the old heating element part. Looked in the dishwasher and found it sitting inside. I had run the dishwasher 3 times with it in there. Was never told where the part was. Then called back to fix again, and was told after waiting a week to get fixed, that I would have to repay for the inspection fee . I was told that because they pushed the door down that it voided the warranties. Basically there repairman misdiagnosed the problem, and they didn’t want to fix it. I have never dealt with such a dishonest company in my whole life. He could have told me this last Friday when I was talking to him. Do Not!!!! Use this company. They will overcharge and not fix your problem. I old give negative stars if I could.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Mr Appliance you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.