11 Aug, 2021 → by ClaimboUser45307
Impossible to make contact with a human to discuss a problem with my booking.
2
Needed to speak to an agent to find out why, as a British citizen, I was unable to check in as their app stated. The flights were not showing up on my accounts with the respective airlines, so was unable to do so and obtain Boarding Passes via them either. Their contact numbers are unobtainable, their bot couldnt answer my query and put me into a queue. over 100 minutes without a response. Very unhappy as I now feel I will have problems and will be charged for airport check in. User's recommendation: Would not recommend booking with this company.