Consignment no:h34522854 had been shipped from a dtdc courier branch in pragati nagar, kukatpally, quthbullapur-50090 in hyderabad on 20th sep'2014, as per the executive at the branch, this was supposed to reach tirupati (the destination) on monday somewhere in the afternoon. But it didn't, even the consignment number that was on the receipt has not been logged into the system, so I can't even track it. The contents contained an important letter that was supposed to be sent to a bank within tuesday, 23th sep '2014. On approaching the branch regarding this, I was appalled at the sheer lack of responsibility and ownership that they showed. On much argument i'm was told that I would get an update by evening today (24th sep '2014) which is too late to just find an update. I request you to take the required action and make sure that the courier gets sent at the earliest