24 Feb, 2021 → by ClaimboUser729667
I am looking for a customer complaints email address as I am having no luck with my query with customer service. See below
Dear Moylussa, the return shipping fee is non-refundable. Your ticket (ID:T056675****) has been replied by our customer service. The communication records have been listed below: moylussa,Tuesday, 23 February 2021 at 19:10:06 PM I dont care if it is your policy, I did you a favour by returning those clothes, I received them twice which was your mistake. Are you suggesting I should have kept them? Please refer this to your manager or complaints department and issue my postage refund as requested. Breda Larkin Elmon,Tuesday, 23 February 2021 at 09:32:04 AM Sorry that this is our policy moylussa,Monday, 22 February 2021 at 20:10:10 PM I want it refunded I was under no obligation to return those clothes, please escalate this to your manager. Regards Breda Larkin Elmon,Monday, 22 February 2021 at 09:43:08 AM Sorry the return shipping fee is non-refundable.