It came malfunctioned, set up my password and everything worked, closed my door and now locked out, *** customer service said call a locksmith it even though it was $100 and came *** broken. Very frustrated that I’ve wasted the past like 5 hours trying to get into it, so I ended up just drilling it out...
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Keyless Entry has NEVER worked even after replacement by builder. Now builder can’t get Kwikset to stand behind its product. They must know their products are crap. Be warn that a company that doesn’t stand behind their product, doesn’t have the consumer’s interest or their safety in mind. Yet, isn’t that what this product stands for; trying...
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I am a contractor and am sorry to say I have installed thousands of Shitset locks. Just bought a front door key pad, smartphone compatible. After spending an hour plus trying to program a code I called the “help” line. After about 30 minutes on hold was connected to a so-called “tech”. After about another 15 minutes...
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After diagnosing the problem they sent a new part which was simple to remove and install. The problem solved and door no longer sticks. Great no hassle customer service.
The design on the lockset is ridiculous! I spent over 3 hours of my precious time dealing with the screws falling out of the handle as soon as I would finally think I had it tightened down. There’s got to be a better design. I’ve installed several locksets in my day and never had an issue until...
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