I booked a reservation at what I thought was the Candlewood Suites. It turned out to be Reservation Counter. Reservation Counter charged me $2230.95. Subsequently the reservation was modified and the actual hotel charge was $1833.05. Reservation Counter told me that they never give refunds and if I was stupid enough to use them it was my problem. That is how they stay in business by keeping all the money they can get. A true blight on the reservation community.