hosting account lost overcharged $361

/ 1 reviews

1 Jan, 2018 → by ClaimboUser494144

I was not able to access control panel because of the renew notice on my account on SSL certificate which would expire in September. I was not going to renew the SLL certificate and cancelled the SSL. There was nowhere said that I am cancelling hosting account with all my website on it! My hosting account would expire in December 2017 and my SSL would expire in September. I phones customer support and spoke to Jerry White. Jerry s said that NOTING HE CAN DO AND I HAVE TO PAY NOT $107.88 CAD for the NEW hosting, PLUS $217.99 CAD for the website restore . So I was wrongly charged for the service I have already paid and for the error-which I made because of the system unclear messages. I have been Go Daddy customer for 15 years and I have never experienced anything like that. This is a money grab! I deeply hurt and disappointed in Godaddy!

Hosting and Web Design

Helpfull? 0 votes

Post your comment:

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Prospect Solutions you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

1 Jan, 2018

"They lost my order"

⤷⠀Kpoptown ⠀

5⠀reviews

23 Apr, 2020

"Need to make a complaint on the cashier"

⤷⠀Sunoco Gas Station ⠀

19⠀reviews

4 Oct, 2019

"I was disrespected on another level"

⤷⠀Auntie Annes ⠀

76⠀reviews

14 Aug, 2020

"Server would not accept our Coupon"

⤷⠀Smokey Bones ⠀

65⠀reviews

17 Apr, 2020

"Ordered, no confirmation and not able to contact customer service for a half hour…so far. Still waiting."

⤷⠀ChowNow ⠀

55⠀reviews

21 Jan, 2020

"Get sevice charges up front / cost of the job"

⤷⠀Overhead Door ⠀

22⠀reviews