On 9/14/2019, I ordered a BTS album and unfolded poster from KPopTown.com. The items were shipped separately. I received the BTS album on 9/25/2019 or 9/26/2019. When I opened the package, the album had two dents, one on the front and the bottom. I send an email on 9/26/2019. In the email, I told them about the...
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i wanted to order the song really really of winner for a friend, who loves that song. on kpoptown i checked out the last release of the band. the last album got two versions and according to the website of kpoptown one version was supposed to have the song. but that was a wrong information, both versions...
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I have ordered from www.kpoptown.com couple of times, but each time there were some problems. Once the order arrived damaged, because it was badly wrapped. The second time the order was lost and the seller refused to refund me. The next time the seller mixed the orders and sent wrong one. I returned the order and asked...
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It was awful experience. I bought some stuff from the company www.kpoptown.com, but my order has been lost somewhere. I don’t know where and how it has happened. I wait for the refund now, but the seller has told only some excuses and promises. Don’t buy from this awful and unprofessional company. I hope that it will...
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Don’t buy from the scamming website www.kpoptown.com. I ordered some stuff from them, but the seller provided only info that it has been sent. After 5 weeks I haven’t received t. The seller promised to check, where the order was, but after that he simply stopped to communicate with me. So be careful if you use this...
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Poor service
Tet online store. Promises delivery of the product within 3-5 days, in reality 16 days have passed and the product has not been received yet. No one has apologized or explained the situation. Calls are answered unkindly. , when we receive the product we do not know yet. They are not 5 dollars, but several hundred. Don't order anything in the shops, you will only see it in one headache. In my opinion, a very wrong company.
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