14 Jun, 2018 → by ClaimboUser131795
HORRIFIC EXCUSE FOR HUMANS!!!

I leased a 2015 Jeep Renegade from Hudson Chrysler Jeep Dodge Ram in Jersey City, who in turn used HANN... big mistake! Not only did the vehicle literally fall apart only a few months into my lease, the dealer claimed that there was nothing wrong with it! I had issues from "SERVICE AIRBAG" lights going on/off constantly, loud grinding noises coming from the transmission, rear differential needed to be replaced (the dealer claimed to replace, yet I found out it never was!), acceleration was non-existent, gas mileage suffered due to this, STEERING WHEEL LOCKED -WHILE I WAS DRIVING, among countless other unsafe issues! I finally asked if I could get out of this faulty car and the dealer said nope! Long story short, I ended up going all the way to Chrysler Corp. after I moved to Florida and my STEERING WHEEL LOCKED AS I WAS DRIVING!!! Still, nobody wanted to admit the blatant, documented faults of this vehicle, from the dealer, to the service dept. to Chrysler Corp. I've now moved to Florida and tried to do a lease trade in a bit early and guess what, they would not! The reasoning is that HANN FINANCIAL (my auto loan provider) has many hidden stipulations within the loan and the lease! I was not able to return the lease to anyone but direct to HANN!?!? Nobody in more than 8 local Chrysler Jeep Dodge dealers were able to touch my Renegade, all due to HANN FINANCIAL's ridiculous rules. I reached out to just about every RUDE EMPLOYEE of HANN FINANCIAL during this process and NOBODY CARED!!! I could have died the day that my steering locked up while driving, but all HANN FINANCIAL wanted was my hard earned MONEY!!! I truly wish that each rude person I spoke to at HANN has equal to or a worse experience with something like this in the near future! Perhaps if it were their mother's car or son/daughter's car, or carried their new born baby in this car...they'd have a different feeling about it! Being that I was clearly no longer safe in this vehicle, I ultimately had to drive that piece of *** back up to the dealer in NJ to have them return it to HANN FINANCIAL directly. What a nightmare, from start to finish, this whole ordeal has been! Oh, by the way, I'm still paying for it too because despite the laundry list of faulty equipment, loss of gas mileage and non-functioning pieces on this car, HANN had the audacity to still charge me a $450 disposition fee, along with falsely charging for over mileage. Legal representation is in the works, against the dealer and HANN FINANCIAL!!!
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