23 Jan, 2018 → by ClaimboUser91375
Horrible Policy holder experience, Steer clear of AAA Auto insurance
1
My parked unoccupied vehicle was struck in a parking lot by either another vehicle or object on the left front bumper and left front quarter panel. I reported the hit and run to the police. AAA and it's underwriter CSAA insisted I pay two five hundred dollar deductibles , one for each dent. Their reasoning was one dent was soft and one dent was hard? what does that even mean? As a prior LE officer of 26 years I went to accident investigation school and investigated numerous accidents. Never heard of that B.S. They told me if I do not like their decision to complain to the state, they have no dispute policy in place. Steer clear of this insurance!