10 Nov, 2012 → by ClaimboUser81408
FRAUDULENT CHARGES, DISHONEST
MY TRACTOR TRAILER WAS IN AN INCIDENT. I CALLED SILVERBACK FOR ROAD SERVICE AND THEY INFORMED ME THAT MY VEHICLE HAD TO BE TOWED TO BE REPAIRED AT THEIR SHOP. AFTER DROPPING THE DRIVER OFF AT A CLOSED TRAIN STATION AT 2AM, THEY DROVE THE TRACTOR AND TRAILER BACK TO THEIR SHOP BUT CHARGED ME FOR 2 TOWS CLAIMING PENNSYLVANIA STATE LAW REQUIRES COMBINATION VEHICLES TO BE TOWED SEPARATELY. THEY KEPT MY VEHICLE 16 DAYS TELLING ME THEY WAS WAITING ON PARTS AND AT THE SAME TIME CHARGING ME STORAGE. FOR THE AMOUNT OF WORK THEY ACTUALLY PERFORMED I WOULD HAVE PAID ABOUT 500 DOLLARS. THEIR TOTAL BILL WAS OVER 3200 DOLLARS.