I have been a loyal customer for 4 yrs. paid my bill on time every month. Today, Dec 26 our service was turned off. I called 4 different numbers and no one was in. I paid my bill on the phone thinking it was late. Well I never received my bill in the mail for Dec. Found my email from them and my bill wasnt due till Jan 3. So I was not late either. Why was my service turned off. I was forced to find a company to have electric.