I cannot believe that I have to resort to this yet again. I have had endless problems with a brand new device I had upgraded to. The device was hardly 6months old and has been booked in 3x already. I was adviced that it may be a factory default. As a result I have been without a device for a month if not longer. I have just started up my own Life and Business Consultancy and depend on that device. Can anyone of you imagine the agony...  So to date I have been sent from pillar to post and classically advised that it is being investigated and marked for or as priority. Honestly, which one of you would settle for that repair after being sent back 3x already?