My wife and I are extremely dissatisfied with the results of our management agreement with PSA to the point of taking them to court. Perhaps a class action lawsuit will wake them up? After six months of "management", PSA upper management still refuses to acknowledge that our losses in the thousands of dollars in lost rent and property damages is in any way their fault. In our opinion, it was PSA's inability or unwillingness to communicate with an unhappy tenant that caused a majority of these losses. PSA upper management denies any responsibility for any problems and they still want their monthly fees with interest even when the rent was not collected! Be careful when selecting a property management company that focuses on their own financial needs instead of your own. Just like a marriage, you will have to live with your decision. Research this company well BEFORE hiring them to manage your property.