PSA has helped me for several years now. They found good tenants for my property. Repaired things when they were broken and kept me informed about what was going on. User’s recommendation: ask lots og questions.
There are property management firms that focus on great customer service while others that prioritize profit above all else. After hiring PSA and suffering losses in excess of $10k in lost rent and damages, It is my opinion that PSA upper management focuses on their bottom line, not yours. Prepare to sue in court with PSA.
When we contracted with PSA to manage our small rental house in Marietta, Georgia, we thought our rental problems were “a thing of the past”. Boy, were we wrong! We are now preparing a lawsuit to recover four months of lost rent and damages to our property. When a property manager fails to communicate with a tenant,...
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Do your research on this company. Even with multiple client complaints over the years, the local BBB rates this company an A+. An A+ rating was a major reason for my wife and I chosing this company. That was a mistake. The owner is not readily available to resolve problems, monthly fees apply even if no rent...
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My wife and I are extremely dissatisfied with the results of our management agreement with PSA to the point of taking them to court. Perhaps a class action lawsuit will wake them up? After six months of “management”, PSA upper management still refuses to acknowledge that our losses in the thousands of dollars in lost rent and...
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