All review sites have an option to claim your business listing; correct it if there is inaccurate information; and respond to reviews WITHOUT requiring you to pay a fee. But ApartmentRatings.com owned by internetbrands.com will not allow you to claim your business listing unless you pay a fee upfront. And when you email or call them, no one answers the phone or responds to emails. What they are doing to businesses is simply extortion, holding them hostage ... forcing them to pay up to try and gain control of their online reputation. Horrible, horrible and dishonest business practice.