purchased over $2k handscraped. a lot of bowing warping they will blame all the problems to you. the more you open your box the less chance of you recovering a big chunk of your money. was told of 20% restocking fee which is a news to me. owner told me i am the only one who have...
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I bought hardwood floor from Simple Floors and used their installer because they promised me they have qualified installation crew. However, they sent someone without license only delayed the completion of installation but also messed up my home. Their installation crew installed the wrong wood material for the stair noses, and then they painted over the stair...
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horrible company. I bought 1000sqt of the Brazilian Teak and it turned out to be a horrible mistake.Every box has multiple different sizes and it's impossible to install. They told me to open it out so it can “absorb moisture” but it's just their trick. When I try to return it, they said the open boxes are...
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This company has the worst customer service I have ever encountered. After the company made the wrong recommendation for underlayment for our radiant heat flooring, we lost significant heat in our home and contacted simplefloors.com by both telephone and email for two months numerous times before we were finally able to speak with someone. Not even 1call...
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Money Grabers
AuAir has an unfair, corporate attitude towards passengers regarding the weight of hand luggage. I don't usually fly with this airline because I know from others that they will charge me 60 dollars for every extra gram of hand luggage, but this time, unfortunately, I had no choice but to return home for Christmas. I was shocked that even now, when they would have to rate each passenger, how many fewer pilots there are now, and rejoice in the fact that someone uses AuAir services at all, and now that the plane is half empty (!) They are still holding on. the same strict, unfriendly and unfair treatment of hand luggage. People have to pay 60 dollars if 9kg instead of 8kg... This is not normal. This is an unjustified waste of money in a situationwhen a person has no other choice. I flew with AuAir on 10. 12. 2020 and unfortunately I also had a couple of kg over the allowed weight, but my hand luggage contained only Christmas presents for the family and the necessary things for school. Not enough to buy big luggage. As a student, it hurt me a lot for 60 dollars. Is it really not possible to at least increase the permissible weight to 10 kg? Or reduce the "penalty" if there is a little over the limit? At least in those times that are already nerve-wracking?
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