Consumer Cellular has refused to give me a refund. I beleive I orginally got the phone last June. I have had to have 3 rep[lacements since. Every Doro phone has locked up and nothing would keep it working. There was a warrenty put on each phone but now consumer cellular says they can not give me a refund because they only honor the ist phone warrenty. I tried to work with them. We went through all the proceedure to get the phones working so my reward is time has past and they now won't refund because the warrenty is past.