I had almost the exact same experience as Gtroxel above except my order was for 5000 gold. They initially delivered 3000g within 24 hours and said I'd get the rest soon. It has been over 3 weeks now and I still haven't seen the rest of my gold! I have exchanged several (at least 30 e-mails, no exaggeration) with them and they have continuously lied to me that the gold will be delivered soon and how their guys never stop working to collect the gold. I have demanded my money back and they have said that if the gold isn't delivered within a reasonable time, I would get my money back. I asked what a reasonable time was and they wouldn't give me an answer. Their website states most deliveries will be completed in 15-30 minutes and on rare occasions, it would take 24 hours. HAHAHAHA! What a blatant lie! 3 weeks and a day now and all I keep is getting more excuses. I made the mistake of posting a complaint on PayPal about them and then withdrew it (you can't file a complaint again with PayPal once you withdraw your complaint, I found out afterwards) because they stated that they were going to deliver to me very soon. That was two weeks ago. How screwed up is that? Buyer beware!!!